Kempinski Hotel Grand Arena Bansko | Hotel in Bansko

| 9.3 (1099 Reviews) | Pet Friendly 1 Bathroom 12 Guests

Shiligarnika Hotel | Kempinski Hotel Grand Arena Bansko

Hotel in Shiligarnika, Bansko

Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola elevator station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cozy ambiance. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cozy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, custom-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily program with a variety of amusing activities and games. The hotel can organize airport pick-up and drop-off from Sofia and Thessaloniki International Airport.

Kempinski Hotel Grand Arena Bansko is located in Bansko.

This 116 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Spa, and several others. This is a 5 star rated property and has over 1099 reviews with the average score of 9.3 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 116 Bedrooms Hotel if you want to learn more about this Vacation Cottage place in Bansko. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Grand Arena Bansko in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Grand Arena Bansko”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Pirin Street 96, Bansko, 2770, Bulgaria

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Breakfast in the room

Wine/Champagne

Snack bar

Restaurant

Kids' meals

Special diet meals (on request)

Kid-friendly buffet

Parking

Parking on site

Parking garage

Accessible parking

Private Parking

Parking

Electric vehicle charging station

Activities

Massage

Bike tours

Steam room

Yoga classes

Personal trainer

Sauna

Solarium

Pool table

Makeup services

Manicure

Horseback riding

Archery

Fitness center

Skiing

Body wrap

Indoor pool

Hair coloring

Spa/Wellness packages

Happy hour

Fishing

Facial treatments

Locker rooms

Tennis equipment

Fitness classes

Beauty services

Foot bath

Hair treatments

Tennis court

Cooking class

Fitness

Haircut

Kids' club

Spa facilities

Pedicure

Indoor pool (year-round)

Massage chair

Tour or class about local culture

Hairstyling

Cycling

Themed dinners

Body treatments

Light therapy

Body scrub

Walking tours

Waxing services

Hiking

Spa lounge/Relaxation area

Entertainment

Board games/Puzzles

Indoor play area

Outdoor play equipment for kids

General

Smoke-free property

Non-smoking rooms

Heating

Soundproof rooms

Elevator

Pet friendly

Wifi in all areas

Facilities for disabled guests

Family rooms

Air conditioning

Safe

Guest Services

Shared lounge/TV area

Laundry

Hair/Beauty salon

Packed lunches

Babysitting/Child services

Dry cleaning

Tour desk

Ironing service

Pet bowls

24-hour front desk

ATM on site

Shuttle service (additional charge)

Meeting/Banquet facilities

Fax/Photocopying

Airport shuttle

Suit press

Car rental

Valet parking

Business center

Room service

Concierge

Shuttle service

Daily housekeeping

Private check-in/out

Pet basket

Express check-in/out

Airport shuttle (additional charge)

Baggage storage

Currency exchange

Lockers

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor furniture

Outdoor pool (seasonal)

Sun deck

Outdoor pool

Outdoor pool (year-round)

Garden

BBQ facilities

Terrace

Security/Safety

Security alarm

CCTV in common areas

24-hour security

Fire extinguishers

Key card access

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

First aid kits available

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Skiing

Ski storage

Ski pass vendor

Spa

Kids' pool

Pool with view

Pool cover

Heated pool

Beach umbrellas

Plunge pool

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

If you arrive with children, please inform the property about their age. an extra charge will apply for children 6 years old and above. you can use the special requests box when booking or contact the property directly. , please note that smoking is strictly prohibited in all areas and penalty fees apply, the hotel has the right to preauthorize the provided card at any time after confirmation, please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). drinks are at a surcharge, please note that rates on 31 december include a compulsory new year's gala dinner for the number of people included in the reservation, we can accommodate pets up to 10 kilos and charges will appliedplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: Б3-ВБ3-746-А1

Reviews

Value for money:

8.74

Location:

9.7

Staff:

9.33

Facilities:

9.34

Comfort:

9.39

Cleanliness:

9.43

Oct 15, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The breakfast was amazing, so much variety and everything was fresh. Rooms are well equipped and so clean! The staff are so friendly and always ready to help! The spa was exceptional, the outdoors jacuzzi was my favourite! The rooms with mountain view are so worth the money!

Negative: Everything was flawless.

Summary: Exceptional

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Town View with King Bed Room Type: Triple Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Internet Wireless internet
Deluxe Room Mountain View with King Bed Room Type: Triple Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Internet Wireless internet
Deluxe Room Town View with Twin Beds Room Type: Twin Room Size: 38 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Internet Wireless internet
Deluxe Room Mountain View with Twin Beds Room Type: Twin Room Size: 36 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Internet Wireless internet

FAQ's

Is this Shiligarnika hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shiligarnika hotel?

Check-in time for Shiligarnika hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shiligarnika hotel have a swimming pool?

Yes, this Shiligarnika hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shiligarnika hotel?

Best-rates for the Shiligarnika hotel starts from $155 per night with includes Security/Safety, Bedding/Linens, Skiing, Restaurant, Entertainment, Breakfast, Wheelchair Accessible, Private Pool, Ocean View, Sports/Activities, TV, Business Services, Toiletries, Internet, Laundry, Parking, View, Wellness Facilities, Fireplace/Heating, Bar, Balcony/Terrace, Oceanfront, Child Friendly, Pet Friendly, Guest Services, Barbecue/Outdoor Cooking, Accessibility, Transportation/Shuttle, Spa, Air Conditioner, Pool, EV Charge Station with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Shiligarnika hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shiligarnika hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shiligarnika hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shiligarnika hotel?

Based on the information reported by the owner or manager, the Shiligarnika hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shiligarnika hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shiligarnika hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $155